Impactful case studies >>

Discover how we assist our clients in becoming the best versions of themselves. Explore behind-the-scenes stories from our team members worldwide, every day.

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7-Eleven Resolves 98% Tickets Within SLAs Using Scenario Automations On Freshdesk

Streamlined Support Gelps Tata Digital Enter The ‘super-app’ Game

Bridgestone Slashes Average Ticket Age By 97% With Freshdesk

Decathlon Scores With Streamlined Customer Service

RingCentral Leverages Freshservice To Quickly Move 1,000+ Employees From Desktop To Work From Anywhere

TaylorMade Cuts Response Times In Half Despite A 250% Increase In Ticket Volume

S17 >>

SWIFT17 or S17, registered as SWIFT17 GmbH, is a digital and IT consulting company based in Bad Homburg, Germany. It is part of the award-winning German SWIFT Group, a Multi-Family Office with a focus on corporate investments, real estate, commodity trading, traditional asset management, philanthropy and IT with SWIFT17. SWIFT Group offers its clients and partners customized and innovative solutions and products.
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Development and UX

Our development operations have a comprehensive range of services including e-commerce stores, websites, mobile apps, conversational chatbots, and UI/UX design.

Managed Services

Our managed services consists out of cloud hosting management, Domain name server management, website security and website management.

Cybersecurity

Our comprehensive cybersecurity services encompass website security with malware detection and removal, vulnerability patching, web application firewalls, email security, triple threat protection, security awareness training including network security as-a-service.

Software [SaaS]

We specialize in consultation of software services in customer service and support, conversational engagement, enterprise service management, IT service management, marketing automation, sales automation, and customer relationship management.

Digital Services

Our digital services include conversion rate optimization, reputation management, ad hoc support, SEO, keyword research, and link building.

  • EX | CX

      EMPLOYEE EXPERIENCE

      Enterprise Service Management →

      Modernize the employee experience for IT, HR, finance, facilities, and more with a unified solution.

      ESM For Human Resources →

      Simplify employee onboarding and automate case management.

      ESM For Finance Teams →

      Automate routine requests and approvals to free up your team.

      ESM For Facilities Management →

      Modernize how you manage workplace requests.

      CUSTOMER experience

      Customer Service & Support →

      A powerful service and support solution, built for the needs of today.

      Conversational Engagement →

      Unified marketing and support solution supercharged with Artificial Intelligence across chat and messaging platforms.

      IT Service Management →

      Modernize IT, unify IT business teams, and realize fast time-to-value.

      Customer Relationship (CRM) →

      All-in-one CRM that delights your teams and your customers.

      Sales Automation →

      Grow your pipeline, boost conversions, and power productivity with our AI-powered CRM.

      Marketing Automation →

      Attract more customers, personalize multichannel engagement, and boost revenue with AI-powered marketing automation.
  • English
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