Fraud Advisory: Be careful of any emails, calls or text messages purporting to be from CIBC FirstCaribbean especially if you are required to enter any credentials including PIN, Password, OTVC.

If you receive an email purporting to be from us and you are unsure of its legitimacy, contact us at fraud@cibcfcib.com or call us at 1 866 743 2257.

For more information on how to protect yourself, See Privacy & Security

Keep an eye out for card fraud. Log on to Online Banking monthly to review your credit card/deposit account statements and transaction history to catch unfamiliar transactions. If you suspect you are a victim of card fraud, contact us at 1 866 743 2257 or fraud@cibcfcib.com.

IMPORTANT: Clients have a maximum of 90 days after a purchase to report and dispute suspicious transactions.
To view your statements online, select the specific credit card or deposit account, select Statements, choose the statement period required and download the PDF. For more on how to protect yourself against fraud, visit www.cibcfcib.com

Discover CIBC FirstCaribbean

CIBC FirstCaribbean is the largest, regionally-listed bank in the English and Dutch speaking Caribbean serving over 500,000 accounts in 17 markets, across 100 branches and offices. We offer a full range of financial services through our Corporate and Investment Banking, Retail and Business Banking and Wealth Management segments portfolios.

Lending Products Credit Card Products Deposit Products

Important Information

Fraudulent Emails Warning

CIBC FirstCaribbean will never contact you by email or otherwise, to ask you to validate personal information such as your username, password, or account numbers.

Think you have been targeted by phishing/smishing?

Please contact us via our Call Centres or fraud@cibcfcib.com.

Phishing Emails/Smishing Warning

Be on the lookout for "phishing" emails and "smishing" text messages which may ask that you click on a link or provide your personal information.

Bank Supervision and Regulation

Find details on the supervisory and regulatory bodies which govern our bank in the countries where we operate here>>.